Deleting your Matchgram account is something you can do yourself, right now, in under ten seconds. There is no form to fill in, no waiting on a reply from us, and no one on our side who has to approve it. Pick whichever place you use Matchgram from.

If you only want to remove some of your data — your match history, a single alert, a connected group — you can do that without deleting your account at all. Jump to deleting part of your data.

1. From the Matchgram app

1. Open the Profile tab.
2. Scroll to the bottom and tap Delete my account.
3. Confirm once. Your account is gone immediately.

2. From the Telegram bot

1. Open @MatchAlertHQ_bot in Telegram.
2. Send /borrar_mis_datos — or open 👤 My Profile and tap 🗑 Delete my data.
3. Confirm once. Your account is gone immediately.

3. If you no longer have access to either

If you have uninstalled the app and can no longer reach your Telegram account, email hello@matchgram.app from any address and tell us your Telegram username or user ID. We will delete the account and confirm back to you within 30 days, and in practice far sooner.

4. Delete only part of your data — without deleting your account

You do not have to delete your whole account to get rid of data you no longer want. Each of these takes effect immediately and cannot be undone. Clearing match history is done in the Matchgram app; the other two can be done in either the app or the Telegram bot.

What you want gone	How to do it	What it removes
Matches from your history	In the app: open the Matches tab, press and hold any match to start selecting, tick the ones you want (or use Select all), then tap the delete icon and confirm.	Those matches, including the full message text stored with each one. Nothing else is affected.
An alert and its keywords	In the app: Alerts tab → open the alert → Delete this alert. In the bot: 🔔 My Alerts → tap 🗑 next to it.	That keyword or phrase and its settings. We stop searching for it immediately.
A connected group or channel	In the app: Sources tab → open it → Delete. In the bot: 📡 My Groups → Delete under its name.	The link between you and that chat. If the bot joined it only for you, the bot leaves the chat as well.

Two things also happen on their own, with no action from you: match history is deleted automatically after 24 hours on the Free plan and 7 days on Premium, and only your 200 most recent matches are ever kept. So even if you do nothing, older matches do not accumulate.

If you would rather ask us to remove something specific, email hello@matchgram.app and say what you want deleted. We reply and act within 30 days, and in practice much sooner.

If you want everything gone instead, use the account deletion steps above.

5. What gets deleted when you delete your account

Everything tied to you, permanently and at once:

• Your profile — Telegram user ID, first name, username, language and settings.
• All of your alerts and their keywords.
• All connected groups and channels. The bot also leaves any group or channel it joined solely for you.
• Your entire match history, including any message text stored with it.
• Any duplicate/spam fingerprints you flagged.
• Your app session token and your push-notification token, so the app is signed out and notifications stop.
• Your Premium status and the reference to your subscription on our side.

6. What is kept, and for how long

• Payment reference IDs — a small set of opaque, provider-issued identifiers (from Telegram Stars, Google Play, Dodo Payments or Crypto Pay) is kept indefinitely, purely so the same payment cannot accidentally grant Premium twice. These contain no name, no contact details and nothing that identifies you once your account is deleted.
• Encrypted backups — our routine backups roll off automatically within 90 days. A copy of your data may survive in a backup until then; backups are only ever restored after a total system failure, never to bring an individual account back.
• Your subscription itself — if you bought Premium through Google Play, deleting your Matchgram account does not cancel the Google Play subscription, because only Google can do that. Cancel it in the Play Store under Payments & subscriptions → Subscriptions, or at play.google.com/store/account/subscriptions.

Nothing else is retained. For the full picture of what we store while your account is active, see the Privacy Policy.

7. Questions

Email hello@matchgram.app, or message @MatchAlertHQ_bot on Telegram.