Legal

Privacy Policy

Last updated: August 12, 2026

This page explains, in plain terms, what Matchgram stores about you, why, who else ever sees it, and exactly how to get rid of all of it. Matchgram is operated by the Matchgram team, from the United Arab Emirates, with servers located in Germany.

1. What we collect

Matchgram works by connecting to your Telegram account (as a bot you talk to, and optionally as a companion app using the same account) to watch for messages matching alerts you set. Here's exactly what that requires us to store:

CategoryWhat it includes
Telegram profileYour Telegram user ID, first name, and username — provided directly by Telegram when you talk to the bot.
AlertsThe keywords/phrases you set, their scope (your groups, the shared network, or both), and whether each is paused.
Connected sourcesThe groups/channels you link to your account (their Telegram chat ID and title), so we know where to search.
MatchesThe full text of messages that matched one of your alerts (both as originally formatted and as plain text), a link back to the message, and whether you've read it. We keep your 200 most recent matches — older ones drop off automatically as new ones come in.
Flagged duplicatesIf you mark a repeated match as spam, we store a fingerprint and a short excerpt (up to 300 characters) of that specific message, so we don't show you the same false positive again.
Premium statusWhether you're Premium and until when. If you paid with Telegram Stars, a reference to that charge. We never see or store your card number or crypto wallet — see section 3.
App sessionIf you use the Matchgram app, a session token (stored as a one-way hash, not in readable form) and a push-notification token, only if you enable notifications.
Language & settingsYour chosen language and whether alerts are paused.

2. What we deliberately don't collect

3. Who we share data with

We don't sell data, and we don't use advertising or analytics trackers. Data only flows to the services that are structurally necessary to run Matchgram at all:

ServiceWhat it sees, and why
TelegramThe entire product runs on top of Telegram's own bot platform — every message, alert, and login goes through Telegram by necessity.
Dodo PaymentsIf you pay by card, Dodo is the Merchant of Record — they collect billing details (like email and address) directly, as required by tax law in most countries. We only ever receive confirmation that a payment happened, never your payment details.
Crypto Pay (@CryptoBot)If you pay with crypto, this separate Telegram bot handles the transaction entirely. We only receive confirmation that an invoice was paid.
ExpoIf you enable push notifications in the app, your device's push token and the notification text are sent to Expo's push service so it can deliver the notification to your phone.

4. How long we keep it

5. Your right to delete everything

This is real and works today — not just a promise on a page. You can permanently delete your entire Matchgram account and every piece of data listed in section 1, in either place you use Matchgram:

  • In the Telegram bot: send /borrar_mis_datos, or open 👤 My Profile and tap 🗑 Delete my data.
  • In the app: open the Profile tab and tap Delete my account, at the bottom of the screen.

Either path asks you to confirm once, then immediately and permanently deletes your profile, alerts, connected sources (the bot leaves those groups/channels), match history, and app session. This can't be undone — there's no recovery window, by design.

6. Children

Matchgram is intended for users who meet Telegram's own minimum age requirement for using its platform. We don't knowingly collect data from anyone below that age.

7. International transfers

Matchgram's servers are located in Germany. By using Matchgram, you understand your data is processed there, which may be outside your own country of residence.

8. Changes to this policy

If this policy changes in any meaningful way, we'll update the date at the top of this page. We'd encourage checking back occasionally, but nothing here is designed to change quietly.

9. Contact

Email: hello@matchgram.app. You can also reach us by messaging the Matchgram bot on Telegram: @MatchAlertHQ_bot.